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Terms & Conditions

Welcome and thank you for visiting our website.

By accessing and using www.mscarves.ro you agree to comply with all of the terms and conditions hereof. Any person who orders from or visits the www.mscarves.ro website accepts and agrees to these conditions.

Privacy Policy

The privacy policy, sets out how we will use your information. By using this Website, you consent to the Privacy Policy and affirm that all data provided by you is accurate. Your privacy is very important to us. We do not sell or otherwise provide your personal information to third parties for any reason, except as required by law. Please read this privacy policy to learn more about the ways in which we use and protect your personal information.

In this Privacy Policy we provide detailed information on when and why we collect your personal information, how we use it, and how we keep it secure.

Collection and Use of Personal Information

In general, you can browse our website without giving us any personal information. We use Web-tracking software to analyze traffic to this website in order to understand our customers’ and visitors’ needs and to continually improve our site for them. This Web tracking software collects only anonymous, aggregate statistics.

Personal Information you voluntarily provide

If you choose to provide us with personal information by sending an e-mail to Magnolia Scarves &Accessories team, by making an online purchase/registering online with Us, or by filling out a form with your personal information and submitting it through our website, we use that information to respond to your message, to fulfill your order/request, and to help us provide you with information.

If you choose to make an online purchase or register online with Magnolia Scarves&Accessories, our team reserves the right to use your contact information to communicate our special offers and relevant products or services available. You can opt-out by e-mailing us at contact@magnoliaatelier.ro

Magnolia Scarves & Accessories does not disclose, share, release, publish, disseminate, rent, or sell any personally identifiable information to any third parties.

Your Consent

By using our website, you consent to the collection and use of the information you provide to us as outlined in this Privacy Policy. We may change this Privacy Policy from time to time and without notice. If we change our Privacy Policy, we will publish those changes on this page. If users have any questions or suggestions regarding our privacy policy, please contact us at: contact@magnoliaatelier.ro

 Copyright Notice

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, accessories collections name, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice.

Unauthorised use or reproduction of any or all of the materials published on this website may give rise to a claim for damages.

Copyright and other relevant intellectual property rights exist on all text relating to the accessories we provide and the full content of this website.

Confirmation Policy

If the product/products you ordered are out of stock , they usually require up to 7 days production time. We will need a phone confirmation of your order and we perceive a 50% advance payment for the item ordered. The rest will be paid on delivery. You will be contacted as soon as you place your order for further information. Please make sure to give us the correct contact details so we can reach you.

Returns Policy

Magnolia Scarves & Accessories does not offer “change of mind” returns or exchange, but is happy to refund or replace faulty items.
If the items received are faulty, you may return them in accordance with the following process:
–    You must check upon delivery the scarves & accessories ordered and email us at contact@magnoliaatelier.ro within 2 days of accepting delivery, stating the reasons for your return. For your returns to be accepted you must provide proof of purchase.

–    The goods must arrive in the same condition as they were sent. This includes the original packaging, tags being still intact, items not being worn or altered. If the requirements are not satisfied, Magnolia Scarves&Accessories  reserves the right to refuse the return.
–    After we receive the package, we will decide either to replace the faulty parts, exchange the product or refund the amount.

Shipping information

Before we can ship, we process your orders to verify availability of the product(s). If the item ordered by you is in stock, we process most orders within 1-3 business days.and will contact you if necessary.

We will send you the package by FAN Courier  or post mail (within Europe).

Delivery rates:

– direct pick-up from our showroom in 12 Dobrota Street, Bucharest – free

– shipping to Bucharest/Romania, by FAN Courier + bank transfer payment – 15 / 20 LEI

– one-day shipping in Bucharest + payment on delivery, by FAN Courier – 20 LEI

– national-wide shipping in Romania + payment on delivery, by FAN Courier – 25 LEI

– international shipping – rates on demand

Payment methods:

– direct cash/card payment at our showroom in 12 Dobrota Street, Bucharest

– payment on delivery for all shipped products – please check with delivery service for POS availability

– bank transfer according to invoice

All shipments of orders received on weekends are processed the following Monday. All shipping time estimates are in working days. Standard shipping is estimated to be 1-3 business days depending on your location.

For rush orders, please contact us beforehand, and we will try to accommodate your needs.

All orders are inspected and packed by hand.

Undeliverable Packages

Occasionally packages are returned to us undeliverable. When a carrier returns an undeliverable package to us, we will immediately contact you for an updated reshipment address. If we do not receive any contact within 3 business days of the package being returned, we will cancel your order.

Incorrect Address

We ship all packages based on the address that you entered during checkout. Please make sure that the address you enter in is correct.

Advice on Receiving Your Package

If you will be unavailable to receive your package sent by postal mail or courier service, please ensure that someone else will be there to receive and inspect your package. We reserve the right to provide the courier with your phone number, in order for them to contact you and ensure delivery.

Customs, Duties, and Taxes

Orders that are shipped to countries other than Europe may be subject to import taxes, customs duties and fees levied by the destination country.